The Five Essential Components For Creating A Highly Collaborative, Community-Centered Library

Your step-by-step guide for turning your community engagement efforts into a powerful roadmap for setting direction, measuring impact, and leading your community


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Join national facilitators and peers from around your state to learn why, and specifically, how librarians are taking advantage of powerful community engagement tools and—more importantly—applying what they learn to create highly collaborative, people-centered libraries and communities. This deep dive provides a step-by-step guide to turn your community engagement ideas into a powerful roadmap for setting direction, measuring outcomes, and leading your community.

What you will learn

Participants receive pre-workshop materials, slides, and exercises prior to the workshop. This flipped learning approach allows you to gather your thoughts at your own pace so, while at the session, you can spend more time checking your understanding, applying key concepts, and extending your learning through interaction, collaboration and workshop activities.

Throughout your deep dive experience (starting with your pre-workshop materials), you will be guided through the five essential components model and provided with tips, tools, and techniques for creating a highly-collaborative community-centered library. You’ll walk away with tools for discovering and contributing to your community through outreach, relationship-building, and meaningful programming.


Participants will engage in “kitchen table conversations” throughout the day, to exchange ideas, gain insights, and get answers to your questions. You will receive practical and inspiring advice, proven solutions, and innovative ideas that you can implement immediately.

Based on five years of research

Over the past five years, we have traveled to 84 communities, worked with 170 top library leaders, and facilitated learning with over 8,000 staff from thousands of libraries.


9:00-9:30 am: The Five Essential Components of Community Engagement

9:30-10:15 am: Understanding Our Purpose and the Communities that We Serve

10:15-10:30 am: Action Planner and Group Conversation

10:30-10:45 am: Break/Networking

10:45-11:30 am: Engaging People in Conversations

11:30-11:45 am: Action Planner and Group Conversation

11:45-12:30 pm: Lunch (provided)

12:30-1:15 pm: Interpreting the Situation with Verified Impressions & Actual Data

1:15-1:30 pm: Action Planner and Group Conversations

1:30-1:40 pm: Break

1:40-2:25 pm: Deciding How We Can Make an Impact

2:25-2:35 pm: Action Planner and Group Conversations

2:35-2:45 pm: Break

2:45-3:30 pm: Executing a People-Centered Approach

3:30-3:45 pm: Action Planner and Group Conversations

3:45-4:00 pm: Bridging Key Thoughts


Fill out the form below to reserve an on-site, tailored professional development training program in your state, system or library.

Which Live Workshop(s) are you interested in?

 Transform Your Stacks to Drive Circulation

 The Power of Branding: Create & Communicate Your Library’s Brand

Course Facilitator

David Bendekovic